FREQUENTLY ASKED QUESTIONS
If you have logged in, you can find the status of your order through My Account > Order. If you have checked out as guest, you can review the status of your order through the track link that would be shared with you on your Email.
If you have placed an order and have not received a track link, please wait for 12 hours and check again. In some rare cases, courier partners may take up to 12 hours to activate the track link.
If your product is not shipped, you can cancel your order from the My account section. Please login and go to my account > order history, click on cancel.If your product is shipped, you can cancel or return your order by reaching out to us at:
Contact: 05223177127
Email: support@cheapndale.com
As soon as we receive the request, we’ll have the order picked up in the next 2-3 business days and wherever applicable, we’ll reprocess the order immediately and/or refund the amount back to the payment method used. In most cases, the fund will be processed within 24 to 48 hours, however in some rare cases, it could take a little longer. Do allow 4-5 business days for the amount to hit your account in such cases.
Please note that you can return an order within 10 days of delivery of the order. We will only be able to service returns that are compliant with the return policy.
We accept all major credit/debit/UPI channels for payments. In addition, Cash on delivery (COD) option is also available.